
El Dorado Insurance Agency
Private Investigator
Houston, TX
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4 reviews
I have been in the Pi business since 2008 . El dorado has been the company every
I have been in the Pi business since 2008 . El dorado has been the company everyone trust and uses. I am very happy with these guys! They take the time to thoroughly explain everything with great patience ! I have no plans to change insurance companies ever! Matt s. (OWNER) scorpioninvestigations[.]com
Edited: I had a major problem with them not returning my calls, but I found out
Edited: I had a major problem with them not returning my calls, but I found out that it was because my agent had a sudden death in their family. Now I feel like an ass for blasting them so full force on here. The owner of the company called me and made things right with me. I fully endorse them now. It was a very unfortunate situation that really couldn't have been avoided on their part. The whole office came together and covered for the agent, and I feel terrible for being such an aggressive jerk towards them! 5 Stars!
My company has been insured with El Dorado for many years and I was always happy
My company has been insured with El Dorado for many years and I was always happy with their service until just recently. I was dealing with one of their agents on a new insurance matter, and I found that she was not responsive to calls/email. I sent an email to the company and requested to be contacted by a different agent, and no one has ever bothered to call me. It seems that this company may have lost it's aspiration to provide good customer service. Kerry Spano, Case Break Investigations.
I went online and submitted a request for a quote. I did this about 3 or 4 times
I went online and submitted a request for a quote. I did this about 3 or 4 times over the course of 4-6 months. NO ONE EVEN BOTHERED TO RETURN MY REQUESTS!!!! I guess they must be in business to ignore quote requests, not sell insurance to people that are asking for it..
