Adding Persons of Interest (POIs / Subjects)

A Subject, also called a Person of Interest or POI, is a person an investigation is about. They are not a Client and they are not a Case Member. Adding Subjects to a Case helps you organize Evidence, run searches, structure Reports, and keep multiple investigations distinct when names overlap.

What counts as a Subject

• The spouse in an infidelity case.
• A missing person.
• The opposing party in a corporate matter.
• A claimant being investigated for insurance fraud.
• A witness whose movements you are documenting.

Anyone whose actions, location, or background you are investigating belongs as a Subject. Anyone who is paying you for the work, or working alongside you, does not; those people are Clients or Case Members. See Case roles.

What information to capture

Start with the minimum and add detail as the investigation produces it.

• Name. Legal name if known. Aliases as separate fields if you have them.
• Photo. One clear, recent photo if available. The Subject card shows the photo as the primary visual; surveillance shots often work better than ID photos.
• Description. Height, build, distinctive features, vehicle, employer, neighborhood: whatever the Operators in the field need to identify them.
• Role in the Case. Spouse, claimant, target, witness: labels you can search and filter by.
• Known associates and locations. Add as the Case develops. These often turn into separate Subjects later.

Adding Subjects during Case creation

The Create Case wizard has a Subjects step. Add the primary Subject there if you know who it is. See Using the Create Case wizard. You can skip this step entirely and add Subjects later from the Case's Subjects tab.

Adding Subjects later

Open the Case, go to the Subjects tab, click Add Subject. You can add Subjects at any point during the Case. New Subjects do not retroactively re-tag old Operations or Evidence, but you can edit any Operation to attach the new Subject going forward.

Editing and removing Subjects

Subjects can be edited freely; names get spelled correctly, descriptions get more accurate, photos get sharper as the Case progresses. Removing a Subject is allowed but think twice: if Operations or Evidence reference the Subject, removing them creates orphaned references in the audit trail. The cleaner option is usually to mark a Subject as inactive instead.

Subject privacy and Client visibility

Subjects are not automatically visible to the Client on the Case. Like Operations and Evidence, Subject visibility follows the Case's visibility rules. Even if a Client is on the Case, they do not see your internal Subject notes unless you explicitly share an Operation that references the Subject. See Controlling what Clients see on Operations.

Multiple Subjects per Case

Add as many Subjects as the Case requires. A single corporate due-diligence Case may have a dozen Subjects (the target executive, business partners, family members, board members). Each Operation can reference one or more Subjects, which makes filtering and Reports much easier later.

Where Subjects show up

• The Case's Subjects tab: the canonical list with cards.
• The Operation create form: pick which Subjects this Operation involves.
• Evidence card metadata: which Subject the Evidence relates to.
• Reports: Subjects can be inserted into a Report so the final document references them consistently.