Opening a DocuSeal signing link as a signer

If an Investigator on NearbySpy has sent you a document to sign, you have probably received an email with a link that opens a signing page. That page is powered by DocuSeal, the signing engine NearbySpy uses inside its DocuVault product. This article explains what to expect when you open the link and how to complete the document confidently.

What the link does

The link is single-purpose: it opens one document, addressed to you specifically, and lets you fill in only the fields the sender assigned to your role. It cannot be forwarded to a friend to sign on your behalf, and it cannot be used to access other parts of the Investigator's account or your Case.

Opening the document

• Click the link from the email. It opens in your browser; you do not need to install anything.
• Use a recent version of Chrome, Edge, Firefox, or Safari. Avoid in-app browsers (Facebook, LinkedIn) because they sometimes block the signing canvas.
• If the page asks you to verify your identity (for example, by entering an email or phone code), follow the prompt. The verification step protects you and the sender.

Reading the document

You will see the document on a canvas you can scroll, zoom in on, and pan around. Read the entire document before you sign — once a signed envelope is finalized, it is treated as the legal record of what you agreed to. If the document is long, take your time. The page does not have a hidden timer.

Filling in your fields

Required fields are highlighted. The page guides you from one field to the next so you do not miss anything:

• Signature — draw, type, or upload your signature.
• Initials — sign in shorthand on each page if requested.
• Text fields — type the requested information (name, address, dates).
• Date fields — usually auto-filled to the day you sign.
• Checkboxes — tick to acknowledge what is being asked.

Fields you can edit are colored. Fields assigned to other signers are visible but locked — you cannot accidentally sign on someone else's behalf.

Submitting

When every required field is completed, a Submit button becomes available. Pressing it finalizes your part of the document. If others still need to sign, they will receive their own links automatically. When the last signer submits, the platform finalizes the envelope and emails everyone a copy of the signed PDF.

If something looks wrong

• Do not sign a document you do not recognize, or one whose terms differ from what was discussed. Contact the sender directly through your Case messaging — see Messaging your Investigator.
• If the page does not load, try a different browser. If the problem persists, the sender can cancel and re-send the envelope.
• If you accidentally submit, contact the sender. They can cancel the envelope and issue a new version.

What you keep afterward

Once the envelope finalizes, you and every other signer receive a copy of the signed PDF by email. Keep that PDF — it includes the signatures and an audit trail summarizing who signed when. The Investigator who sent the document also has it stored in their DocuVault.